Share Prices & Company Research

We're Recommended

70% of clients who responded to our 2024 survey would recommend us 
Based on 4,180 respondents
We aim to provide excellent service to all clients.
To ensure we meet this goal, we regularly ask clients for feedback. 

We issue surveys asking our clients how likely they are to recommended us,
and how we can improve.

In our 2024 survey, we received 4,180 responses and 70% of clients scored us a 9 or 10 when asked:
"On a scale of 1 to 10 how likely are you to recommend us to a friend or a family member?"

 





 
WHAT IS A NET PROMOTER SCORE?

Our Net Promoter Score is a measure of how likely clients are to recommend us.
 


HOW IS AN NPS SCORE CALCULATED?

A Net Promoter Score survey asks clients to rate their experience on a scale of 1 to 10 and provide feedback on services provided. 
  • 1-6 is considered a low score, these clients are grouped as 'Detractors'
  • 7-8 is considered neutral or 'Passive'
  • 9-10 is considered a positive score and these are grouped as 'Promoters' 
WHY DOES IT MATTER?

We care about providing excellent service to our clients and the Net Promoter Score helps to tell us how we are doing. As well as providing a numerical rating, clients can also provide feedback on services they receive. This feedback allows us to develop and improve services to achieve excellence in all that we do.

 



 



 
HOW WE COMPARE

The average score of competitors who publicly list their NPS is 55.4. This is 11.3 lower than our score, which is indicative of the high-quality service we provide.

*To calculate our competitors average we reviewed the score from eight companies which published their scores in the public domain between 2020 and 2023, that offer investment management and stockbroking services to a comparative number of clients. Scores that are not publicly listed may be higher or lower than the average provided. 



 

What our clients say

"Firstly I'd like to thank Redmayne Bentley for being so helpful and supportive in transferring my inheritance shares -I don't know what I would have done had yourselves not been involved, thank you so much. I am delighted in how Redmayne Bentley have handled all aspects of my portfolio and I appreciate everything all Redmayne Bentley staff has done to help and assist me."
31 March 2022, Ms A Grampain (Execution Only, Stockbroking client)
“When I was working, I had some shares with Redmayne Bentley but chose another company when I retired. However, I decided to come back to you. I try and understand the markets, but it is hard to find the skill and knowledge that investment managers have. I take the attitude that you’re the experts. Our investment manager takes a great deal of trouble to give a good service I always find it interesting to receive the investment reports. Overall, we’re very happy.”
22 August 2018, Mr W Keighley (Discretionary Managed Service client)
Always helpful and their advice is concise. I know they take care of my portfolio in a very professional way and are easy to talk to if I have any queries. I feel I am a valued customer which is always reassuring.
19 February 2024, Mrs H, Perth (Discretionary Managed Service client)
Always very professional both buying and selling very happy with service having been with them for over 20 years
03 June 2024, Mr & Mrs W, Leeds, (Execution Only Stockbroking Clients)


IF YOU WANT TO LEAVE US A
REVIEW PLEASE VISIT TRUSTPIOLT



 



 

OUR SERVICES INCLUDE:

STOCKBROKING SERVICES

We believe in a personal approach to Stockbroking.
Talk to a quialified stockbroker when you trade.

 

INVESTMENT MANAGEMENT

Our approach to Investment Management focuses on your
personal objective and your preferred level of involvement. 

FINANCIAL PLANNING

We create financial plan that are tailored to
your personal goals and circumstances. 

 

 
Get in touch today
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0113 243 6941
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